Cancellation Policy
Cancellation Policy
At Gymgasm, we strive to ensure a seamless shopping experience for our customers. However, we understand that there may be instances where you need to cancel or modify your order. Please review our cancellation policy carefully.
Order Cancellation
- Before Shipment: You can cancel your order within 15mins of placing it. To do so, please contact our customer support team immediately.
- After Shipment: Once the order has been shipped, cancellations are not possible. In such cases, you may refer to our Return and Exchange Policy for further assistance.
Return and Exchange Policy
- We only accept returns or exchanges for defective, damaged, or incorrect items.
- We do not accept size-related issues as a valid reason for return or exchange. Please ensure you review our size chart carefully before placing your order.
- Items must be returned in their original condition, with tags and packaging intact, within 7 days of receiving the order.
Refunds
- Approved refunds will be processed within 7-10 business days after we receive and inspect the returned item.
- Refunds will be issued to the original payment method.
For any further questions, feel free to reach out to our customer support team.
